Cisco Unified Communications Manager (CUCM) is a software component that controls the telephony features of Cisco IP Phones, communication servers, and gateways.
CUCM Backup and Restore Procedure
There are two ways to back up and restore Cisco Unified Communications Manager:
Using Cisco Unified Communications Manager Administration
Using the Cisco Unified Communications Manager CLI
Both procedures have the same steps, but the CLI procedure has more detailed steps.
Backup Procedure
1. In the Cisco Unified Communications Manager Administration web page, click …